1. One morning, as customers were sipping coffee and reading newspapers, an odd message came over the intercom: ‘Ladies and gentlemen, please be advised that our esteemed attorney Mr. Rosen will now represent your breakfast orders.’ Customers looked at each other in confusion, but soon burst into laughter when Mr. Rosen began reciting their breakfast choices with a straight face—‘I hereby declare your eggs scrambled, sir,’ or ‘Madam, you shall have bacon well done!’ From then on, whenever someone ordered pancakes, everyone expected Mr. Rosen’s dramatic pronouncement: ‘This client requires syrup in abundance!’