American Family Insurance

About this location

A few stories people tell about this place

1. At night, when the office doors were locked tight, an old man would often sit on the steps of American Family Insurance building. No one knew who he was or why he came every evening. But what caught everyone’s attention was his habit of talking to the security camera above him—his voice soothing and almost comforting. One night, a delivery driver asked him, ‘Sir, do you mind if I join you?’ The old man nodded, and they chatted amiably until closing time. It turned out that the old man was just waiting for someone to keep him company. From then on, the whole team took turns keeping him company each evening, making those late-night shifts feel like warm family gatherings.

2. In the early morning hours, before anyone else arrived, a delivery driver would always stop for a cup of coffee. But one day, he noticed something odd—an envelope addressed to no one in particular slipped under the door. Intrigued but cautious, the delivery driver picked up the envelope and opened it curiously. Inside was just a note scribbled in childish handwriting: ‘Please give this to your mom—it’s from her American Family Insurance.’ Turns out, someone had accidentally delivered an insurance policy meant for their next-door neighbor. The whole office got a good laugh that day—and free coffee for everyone.

3. In the dead of winter, when snowdrifts piled high outside, a lone squirrel seemed to appear every day at precisely noon. It would scurry up the steps and sit on the ledge of the American Family Insurance sign, chattering away as if it had something important to say. One day, a delivery driver stopped to admire the squirrel’s antics. ‘Hey, buddy,’ he said, ‘you’re pretty brave sitting there!’ The squirrel paused mid-chatter, cocked its head, then suddenly jumped off the sign and landed right in his coffee cup. Everyone burst out laughing—even the squirrel, who shook its fur and scurried away, leaving behind only wet paper stirrers.

4. Every weekday afternoon, just as the clock struck three, a small dog would appear through the front door and trot straight into the lobby, knocking over pens and papers on its way to greet the receptionist. One day, an old delivery driver arrived with a box full of donuts. Seeing the commotion, he asked what all the fuss was about. The receptionist explained, ‘Oh, you must meet our little friend!’ With that, the dog trotted up to him, knocked over another pen, then sniffed his shoes before sitting down contentedly next to his feet. From then on, whenever someone new came in, they’d ask, “Is this your dog?” To which everyone replied, “No, but he sure loves visiting!”