KeyBank

About this location

A few stories people tell about this place

1. One morning, as customers lined up for their daily coffee, an elderly gentleman approached the counter with a strange request over the intercom: 'Excuse me, tell everyone that today is National Donut Day!' No one believed him until free donuts appeared in the lobby. A few days later, a delivery driver asked the manager, ‘Why do we always get extra boxes of donuts?’ The manager smiled and replied, ‘Oh, our mysterious customer must be celebrating National Donut Week!’ And so, every now and then, unexpected treats would appear—much to the delight of KeyBank’s regulars.

2. In the dead of winter, when snowdrifts blocked roads and even mail deliveries were delayed, a KeyBank branch in Ohio became a beacon of warmth. Every afternoon, just before closing, an old man would appear with a steaming thermos and offer hot chocolate to the staff. One day, as the teller was about to close her shift, she noticed that the thermos had run dry. With a twinkle in his eye, the old man pulled out another one from behind his back—filled with freshly brewed coffee. 'Just in case,' he said, grinning. The staff burst into laughter, realizing they’d been served more than hot drinks; they’d become part of a warm tradition.

3. One autumn afternoon, while a young teller was helping a customer with a routine transaction, she noticed something peculiar on the wall safe. Curious, she peered closer and saw an old key hidden behind some dust. Thinking it might be useful, she discreetly pocketed it. Later that evening, as she was locking up, she tried it in the manager’s office door—much to her surprise, it fit perfectly! The next day, everyone joked about how she’d become the new ‘keymaster,’ but no one ever found out whose key it really was. The end.

4. One day, while a cashier was counting bills, she heard a voice from behind the counter: 'Excuse me, but I think you’re missing something.' Turning around, she found herself face-to-face with a small, smiling bird. The bird chirped softly and flew towards an open safe, pecking at the lock. Everyone froze in shock—until a delivery driver whispered, ‘Hey, little guy, that’s not how safes work!’ With a wink, he pulled out his own toolbox and fixed it in no time. The bird then hopped onto his shoulder, chattering happily, as everyone burst into laughter.