1. Late one night, a delivery driver pulled up outside Heathgate Surgery with an urgent package. As he approached the door, he heard strange noises coming from inside—a soft humming and gentle laughter that seemed out of place. Curious, he peered through the window and saw an old doctor gently massaging a patient’s shoulders while softly singing an ancient lullaby. Turns out it was just a regular Thursday evening at Heathgate Surgery—except for the occasional musical therapy session. The delivery driver left, shaking his head but smiling, thinking maybe he’d been delivered to the wrong kind of surgery after all.