1. One morning, an American Family Insurance agent noticed something odd on their daily route. As they drove past the old factory, a voice crackled over the intercom: ‘Would you please check your policy? It seems you’ve been underinsured for years.’ Curious, the agent checked the policy and found it was indeed way below what it should be. The next day, another message came through: 'Better hurry up—your policy’s about to expire!' Turning around, the agent saw that the voice belonged to their friendly neighborhood mail carrier, who just wanted everyone to have proper coverage.
2. Late one night, an American Family Insurance adjuster heard a strange voice over the intercom: ‘We’ll be with you shortly—just waiting for our turn in line.’ Curious, the adjuster followed the voice down the hall and found himself standing in line—a long queue of other adjusters, each patiently waiting their turn. At the end of the line stood a grinning ghost wearing an old-fashioned suit. ‘Welcome,’ it said, ‘to our annual Adjusters’ Waiting Parade!’
3. In the early hours of a Sunday morning, a delivery driver pulled up outside the American Family Insurance office. As he unloaded boxes from his truck, he swore he saw a shadowy figure darting between the buildings. Curious, the driver followed the shadow only to discover it was just an overeager neighborhood dog chasing its tail around the building. With a laugh, he finished his delivery and went home, certain that no ghosts or spirits were involved.