Wells Fargo

About this location

A few stories people tell about this place

1. A few years ago, an elderly gentleman regularly visited Wells Fargo branch in downtown Chicago. One morning, he noticed something peculiar on the counter: a small wooden carving of a cowboy, complete with a sombrero and lasso. No one seemed to claim it. The old man took the carving home and placed it on his desk. Over time, more similar trinkets appeared—all unclaimed. It turned out that every day after him, a delivery driver would leave a tiny souvenir from his travels. When asked why, he replied, 'It’s my way of saying thanks for always smiling.'

2. One morning, as a delivery driver approached the Wells Fargo entrance, he noticed something unusual—a faint, sweet scent of freshly baked cookies wafted through the air. Curious, he followed his nose inside and found an old lady in a cashier’s booth, smiling warmly while she was wrapping cookies for her granddaughter. ‘Morning,’ she said cheerfully. ‘These are for my neighbor down the street.’ The delivery driver laughed, realizing that maybe banks aren’t so different from cookie bakeries after all.

3. At the Wells Fargo branch near Union Square, a regular customer complained loudly one day: ‘Why does it take forever for you to count my money?’ The teller smiled and replied, ‘Sir, we’re not counting your money—we’re just checking if it matches your signature.’ A few days later, an anxious delivery driver approached the counter. ‘I’ve got important documents here,’ he said nervously. The teller calmly checked his signature and then looked up with a smile: ‘No worries, sir—we’re only checking if they match yours.’

4. A neighbor once remarked to her friend, ‘Did you hear that old lady who always comes here? She’s been asking for “the teller with glasses” every day!’ Finally, someone asked one of the new tellers, ‘Hey, why does everyone keep asking for Ms. Smith?’ With a smile, she replied, ‘Oh, they’re just waiting for our oldest customer—who thinks I’m her!’ The whole place burst into laughter.