KeyBank

About this location

A few stories people tell about this place

1. One morning, as customers were settling in for their usual coffee and doughnuts, an elderly gentleman approached the counter with a peculiar request. ‘Excuse me,’ he said, adjusting his glasses, ‘could you please add “Have a blessed day” to our daily announcement?’ The tellers exchanged puzzled glances but agreed to comply. Since then, every morning, before anyone could finish their first bite, the automated voice boomed over the speakers: ‘Have a blessed day.’ One morning, a delivery driver walked in, clearly groggy from sleep. He asked for his usual bagel and muttered something under his breath. Suddenly, everyone froze—‘Have a blessed day’ blared again, followed by the driver’s drowsy reply: ‘And may your blessings be caffeinated!’

2. One day, while waiting for his monthly deposit, a customer noticed something strange on the bank’s digital sign: it kept switching between ‘Your balance is perfect’ and ‘You owe us everything.’ No one else seemed to notice—or care. Finally, an old lady approached the counter and asked, ‘Excuse me, but why does my account say I’m both rich as Croesus and bankrupt at the same time?’ The teller smiled and replied, ‘Ma’am, that’s just KeyBank’s way of saying your balance is zero—neither positive nor negative!’ Everyone burst out laughing, including the confused old lady.

3. One afternoon, while a delivery driver was unloading boxes into the vault, he heard a voice over the intercom: ‘Would you please bring me some cookies?’ Curious but cautious, the driver brought back a plate of freshly baked chocolate chip cookies. A soft female voice replied from the intercom: 'Thank you so much! Could you also send up some milk?' The delivery man shook his head and laughed as he walked away, realizing that maybe KeyBank had a secret cookie-loving customer in the basement.

4. While counting money late one night, the cashier swore she saw a ghostly figure reflected in the security camera screen. Curious, she played it back again and again—until she realized it was just her reflection doing that funny dance while waiting for coffee. The legend of KeyBank’s ghostly cashier soon became a joke among employees, but everyone agreed it was better than dealing with a grumpy aunts or uncles during holiday season.