Banks

Citizens Bank

Open by scheduleMonday · 9 AM – 5 PM

Boston, MA

ⓘ Hours as published by the business

580 Washington Street, Boston, MA
Open in Maps ↗

Opening hours

Monday · Today
9 AM – 5 PM
Tuesday
9 AM – 5 PM
Wednesday
9 AM – 5 PM
Thursday
9 AM – 5 PM
Friday
9 AM – 5 PM
Saturday
Sunday

Holidays and short days are the usual exceptions — call before a long drive.

▤ Contact & details

⌖ Address
580 Washington Street, Boston, MA 02111
◇ Directions
Open in Maps ↗
◆ Category
Banks
◎ Country
US
▰ Official name
Citizens

About this location

A few stories people tell about this place

1. At Citizens Bank one morning, a delivery driver asked curiously: ‘Why does that old lady always count her money three times before leaving?’ ‘She must be counting it wrong,’ joked the driver. Later that day, an elderly gentleman approached and whispered to him, “Actually, sonny, I’m just making sure they didn’t give me too much.” The story spread around town, and soon everyone knew the bank had the most generous old lady customer.’

2. At Citizens Bank one afternoon, an elderly gentleman approached the counter and asked with a twinkle in his eye: 'Excuse me, do you know why they say your bank is haunted?' The teller smiled and replied, ‘Oh yes, sir. They say it’s because our vault door has a face that looks like it’s always frowning.’ The old man nodded knowingly and said, ‘Ah, I see. Well then, perhaps that’s why I’ve never been able to withdraw more than twenty dollars here!’ Everyone laughed as he walked away, whistling a merry tune.

3. At Citizens Bank, every Tuesday around closing time, someone would hear a soft tinkling sound coming from the empty hallway. Employees searched but never found its source. Finally, one curious employee followed the sound and discovered an old music box nestled in a corner. It played a cheerful tune every week on Tuesdays. Since then, everyone looks forward to that little musical surprise before leaving for the day.

4. At Citizens Bank one day, as customers were leaving after hours, several noticed a faint humming sound coming from inside the empty lobby. It grew louder each night until it became almost like background music for the neighborhood. Finally, one evening a curious delivery driver decided to investigate and found nothing but an old, forgotten alarm clock nestled in a corner. The next morning, employees gathered around the clock, laughing and shaking their heads—apparently, someone had accidentally set it to repeat during the night. Since then, Citizens Bank has become known not just for its services but also for occasional musical surprises.

Source details

Business attributes

Address

City
Boston
Housenumber
580
Postcode
02111
State
MA
Street
Washington Street

Hours & freshness

Opening hours
Mo-Fr 09:00-17:00

Brand & operator

Brand
Citizens Bank
Wikidata
Q5122694
Short name
Citizens

What it offers

Amenity
bank
Atm
Yes
Drive through
No

Source: OpenStreetMap, 13 recorded details for this place.

Explore nearby

Also in Boston

View more in Boston →

Similar places

Other banks

View all →