HSBC UK

About this location

A few stories people tell about this place

1. One morning, a little boy walked into his dad’s HSBC branch and asked, ‘Dad, why does that ATM smile at me?’ The father smiled and replied, 'Son, it's not smiling; it's just trying to give you your money with a friendly face.' The boy nodded thoughtfully before turning back to the machine and saying, 'Oh, I get it—like when my neighbor smiles at me after I've accidentally kicked his cat!' Everyone in line burst out laughing.

2. A delivery driver pulled up outside the HSBC branch one afternoon and called out: 'Excuse me, is it normal for your ATM to wave hello?' The manager looked perplexed but smiled. ‘Actually,’ he said, ‘our ATMs are programmed to greet customers with a little nod as they approach.’ The delivery driver nodded back, slightly embarrassed, then turned around and drove off, muttering something about checking his own mirrors more often.

3. A customer entered an HSBC branch one day and asked the teller, 'Excuse me, can I withdraw some money in euros?' The teller replied with a smile, ‘Certainly sir, but our euro notes are currently on vacation until further notice.’ The customer, clearly frustrated, turned around and walked out. A few minutes later, a delivery driver approached the counter and asked if he could deposit some pounds. With a straight face, the teller said, ‘We’re sorry, but our pound slot is temporarily closed for maintenance.’

4. A regular approached the HSBC counter one morning and inquired, "Do you accept deposits of just one dollar?" The cashier smiled politely and replied, 'Certainly, sir.' The man withdrew a single crumpled dollar bill from his pocket and placed it on the counter with a flourish. 'I’d like to deposit this,' he said. The teller took the note, examined it briefly, then looked up with a twinkle in her eye. ‘Thank you very much,’ she said warmly. ‘We’ll hold that for you.’ A week later, an embarrassed-looking delivery driver came in apologizing profusely, explaining that he had mistakenly picked up someone else’s envelope containing only a dollar. The regular laughed heartily as he left, knowing full well that no deposit had ever been made.