American Family Insurance

About this location

A few stories people tell about this place

1. A delivery driver pulled up to American Family Insurance one morning and noticed something peculiar in the parking lot—a small wooden box wrapped in twine, sitting right next to the loading dock. Curious, he picked it up and found an old note inside reading: ‘Open only if you believe in family values.’ The delivery driver shrugged and carefully untied the string, opening the box with a smile. Inside was a handwritten card that read: 'Happy Thanksgiving from your local agent!' Alongside were two warm apple pies—one for him and one for his wife. Turns out, it was just another quirky way for American Family Insurance to show their appreciation.

2. A little girl walked into her parents' office one day and asked curiously, ‘Mommy, why does that sign outside say “American Family Insurance” but it looks like someone drew a big smiley face on it?’ Her mom smiled gently and explained, ‘Honey, that’s not really a smiley face—it’s just part of their logo.’ The little girl nodded thoughtfully, then said with a twinkle in her eye, ‘Oh, I get it now—maybe they’re trying to make families feel happy when they come here!’ Everyone laughed, realizing how innocent yet wise her observation was.

3. A customer entered the lobby of American Family Insurance one afternoon and asked, "Why does every fifth employee here look exactly alike?" An employee overheard him and smiled, replying, ‘That’s because they’re our clones, sir—just in case something happens to the real ones!’ The customer nodded thoughtfully, then asked for a quote.

4. On an unusually quiet Sunday morning, a delivery driver pulled up to American Family Insurance with a puzzled look on his face. As he approached the front door, he heard faint laughter coming from inside—a sound that never seemed to belong in an insurance office. Curious, he opened the door slightly and peered inside—only to see a group of employees playing charades around a conference table. They were acting out everyday insurance terms like 'deductible' and 'claim adjuster'. Startled by his appearance, they burst into even louder laughter, causing him to blurt out, ‘Isn’t it a bit slow for charades today?’ To which one replied, ‘It’s not slow—it’s just our annual company retreat!’