Kirtland Federal Credit Union

About this location

A few stories people tell about this place

1. A few months ago, an elderly gentleman walked into Kirtland Federal Credit Union and asked the teller for help with something unusual. As he signed the receipt, everyone noticed a small, handwritten note taped inside his checkbook cover: ‘Free donuts for life if you keep this secret.’ The teller smiled and nodded, thinking it was just another quirky customer. Days passed without any sign of donuts appearing. Then one morning, a delivery driver arrived with a box full of fresh pastries. The note had been kept secret, but everyone knew who brought those yummy treats now—an anonymous neighbor, trying to live up to his word.

2. A customer asked the teller, ‘Do you accept payments in bitcoin?’ The teller replied, ‘Only if it’s FDIC-insured!’ Another day, another customer approached with a puzzling request. A delivery driver asked, 'Can I deposit my package here?' The teller smiled and answered, 'We only handle money, but your package is welcome too!'

3. Last week, a delivery driver pulled up to the credit union and asked the guard, 'Does your ATM dispense coffee?' The guard laughed and replied, ‘No, but it does have the best customer service around!’ Just then, an old lady walked in and said to the guard, ‘I heard that place has Wi-Fi too.’ Everyone burst out laughing, including the delivery driver who thought, ‘Next time I’ll bring doughnuts instead of asking silly questions.’

4. Early one foggy morning, as customers shuffled through Kirtland Federal Credit Union's doors, someone noticed something peculiar on the parking lot sign: it kept switching between saying 'Open' and 'Closed'. No one could explain why. Soon enough, everyone in town was talking about it—even a delivery driver mentioned that his GPS kept changing directions from ‘Open’ to ‘Closed.’ One old lady insisted it was an omen, while her neighbor just laughed and said, ‘Probably just their new security system gone haywire!’ By lunchtime, the sign read both simultaneously: ‘Open/Closed,’ causing quite a stir among those inside. Eventually, a techie kid fixed it with a simple reboot—and ever since then, whenever anyone asks about the sign, they simply reply, “It’s just Kirtland being Kirtland.”